Session VII: 26 February 2014
Presentation: Critical Role of Technology in Takaful Provision (From Digitally Disrupted To Digital Disrupter)
Presented By: Faisal Ali Khan
Designation: Founder & Principal - Amanah Technology Consulting
Providing a Robust Islamic Asset Management Platform for Takaful Pools
Agenda:
- Digital - economic model disrupter
- Digital - imperative for Takaful
- Becoming a digital Takaful operator
Session VII: 26 February 2014
Presentation: Driving Customer Engagement to Deliver Growth
Presented By: Imran Ali
Designation: Chief Operating Officer - Centegy Technologies
Driving Customer Engagement to Deliver Growth
Agenda:
- Perception is Reality?
- Customer Engagement
- Necessary Elements
- Can We Change Reality?
- How Do We Achieve This?
- Centegy Can Help
Session VII: 26 February 2014
Presentation: Establishing IT Governance for Takaful Organizations using Triple ISO Standards & TOGAF Framework
Presented By: Javed Abbasi
Designation: Founder and Chief Executive Officer - GISBA
Establishing IT Governance for Takaful Organizations using Triple ISO Standards & TOGAF Framework
Agenda
- What is IT Governance?
- What are the three components?
- Why it is Important to use ISO standards?
- Integrating the Requirements of the Standards
- Discussion on Standards
– ISO 27001:2013 for Information Security
– ISO 20000 for Service Management
– ISO 22301 for Business Continuity
– TOGAF Framework
- Conclusion
Session VII: 26 February 2014
Presentation: Is the Explosive Growth of Mobile Relevant to the Takaful Industry?
Presented By: Bulent Osman
Designation: Managing Director - The App Garden
Is the Explosive Growth of Mobile Relevant to the Takaful Industry?
Agenda
- Mobile App download statistics
- Mobile in Insurance
- Types of Takaful Insurance Apps
- Mobile App Benefits - B2C: Apps for Customers
- Mobile App Benefits - B2B: Apps for Brokers
- Mobile App Benefits - B2E: Apps for Employees
- Before you jump into mobile
Session VII: 26 February 2014
Presentation: Business Solutions for Takaful Provision
Presented By: Dawud Abdus-Saboor
Designation: Co-Founding Partner & Director - Takaful Outsource LTD
Business Solutions for Takaful Provision
Agenda
- Introducing Takaful Outsource
- Some Basic Definitions
- Product Centricity
- Customer Centricity
- Product Centric / Customer Centric Paradigm Shift
- Ethical Consideration vs Shareholder Metrics (CLV)
- Analytical Technology (Predictive Analytics, Big Data, Social Media)
- Practical Examples
- Summary