Session VI: 26 February 2014
Presentation: Creating Robust Banca Takaful Solutions
Presented By: Sohail Jaffer
Designation: Partner & Head of International Business Development - FWU
Creating Robust Banca Takaful Solutions
Agenda:
- Customer Needs
- Customer Engagement / Delivery
- Key Elements for Building Positive Customer Awareness
- Direct Sales Force
- Sales Force Certification
- Digital Applications: Unlocking Distribution Potential
- Service Excellence
- Consistent Service Across Distribution Channels
- Quality Assurance Elevates Customer Satisfaction
Session VI: 26 February 2014
Presentation: Distribution of Family Takaful Products
Presented By: Sam Thanvi
Designation: Managing Director - Tokio Marine Egypt, Family Takaful S.A.E
Distribution of Family Takaful Products
Agenda:
- About Tokio Marine Group
- Global Network of Tokio Marine Group
- Global Expansion of Tokio Marine Group
- Go-To-Market Strategies